CTI’s Current Open Positions

Interested in one of our openings around the United States?  We are thrilled you are considering joining the CTI family.  Please take a moment to look at and learn about each position.  If you see a position that you would like to apply for, click on the link at bottom of page to open up a PDF version of an application.

Complete the PDF document in entirety, save it to your desktop and submit to CTI by mailing recruiter@ctirms.com and attaching document to email.

Accounting Clerk III

Account Clerk III

Newport, RI

Position summary:

To provide support for the following departments: Financial Support Systems Support, Accounting Office Support, Payroll Support, Travel Voucher Review support and the Government Travel Charge Card Support for the Naval Undersea Warfare Center (NUWC) Comptroller’s Office.

Tasks:

Position will perform one or more of the following:

Financial Support Systems support:

  • Execute batch jobs to support data entry, upload, and extraction within existing financial systems.
  • Notify Government Operations Lead if any batch jobs fail to successfully complete.
  • Complete Government-approved updates provided via the Code 01 Production distribution list to existing batch jobs.
  • Update Operations Run procedures to verify they are current and accurate based on approved changes to existing batch jobs and/or schedules.
  • Data file transfers manually or via a batch job, depending on the job stream as identified within the Operations Run procedures. Data file transfers may be between systems that are internal or external to NUWCDIVNPT.
  • Analysis of existing batch jobs and schedules to verify jobs are executed in the most efficient manner and identify possible improvements to the Government POC.
  • Implement Government-approved updates to the various Code 01 websites provided via the Code 01 Production distribution list.
  • Route ASI user requests to the Government POC for review and approval.
  • Upon receipt of Government approval, process the user account request.

Government Travel Charge Card (GTCC) Support:

  • Respond to inquiries from travelers requesting a GTCC, accessing functions in DTS and/or initiating the process in the credit card system.
  • Enter temporary increases to GTCC credit limits via the CitiBank website.
  • Deactivate and reactivate GTCCs via the CitiBank website.
  • Review the Employee Movement File and process separating NUWCDIVNPT travelers by closing their GTCC accoSkills:
  • Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
  • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking – Talking to others to convey information effectively.
  • Instructing – Teaching others how to do something.

Attributes:

  • Oral Expression – The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense.
  • Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Education and Experience: Position requires working knowledge of the Navy Enterprise Resource Planning (ERP) system. High school diploma with five (5) years’ experience also required. An associate’s degree in a business related field may be substituted for 2 years of professional experience.

 

Security Clearance: Employee must undergo a favorable background check through local and national criminal databases and credit check as well as obtain and maintain a favorably adjudicated NACLC.

Receptionist

Receptionist

Washington DC

Description
To provide Receptionist Support Services to the DNDO to include, but not limited to, the following tasks:

  • Provide reception support such as greeting and assisting visitors, providing visitor badges to guests, contacting staff to notify them that their visitors have arrived, maintaining security protocols, answering and forwarding telephone calls, taking messages, and other reception related duties.
  • Schedule conference room reservations on behalf of the agency, arranging for necessary resources, providing staff with appropriate information and forms regarding the process, rearranging schedules when necessary, and printing schedules.
  • Assist with and advise staff regarding the overnight mail process, packaging mail for shipment, tracking and recording documentation, researching receipt or shipment progress, reconciling invoices, and maintaining adequate inventory of shipping supplies.
  • Assist staff with reconciliation of office supply purchases, assembling files of invoices and packing slips, reviewing and comparing documentation against order forms, contacting vendors for missing documents, and creating spreadsheets and records.
  • Provide Time and Attendance assistance for federal employees, inputting records into the automated Time and Attendance system (webTA), providing instructions to staff, answering questions, sending reminders to staff of biweekly submission deadlines, and transmitting files to Headquarters.
  • Establish, maintain, and update files, databases, and records. Perform routine data entry or typing, creating, editing, and maintaining documents, correspondence, and PowerPoint presentations.
  • Perform responsibilities as alternate travel preparer using www.Concur.com (or designated DHS system). Administer and prepare travel requests, authorizations, and invoices, research transportation schedules, lodging arrangements, and meeting locations, confirm reservations, and maintain detailed files for travelers.
  • Attendance and punctuality are critical to this position.
  • Other duties as assigned.

Education and Experience
Prefer experience with/at Department of Homeland Security (DHS). Be proficient and have demonstrated experience in the use of the following software: Microsoft Windows, Microsoft Outlook, Microsoft Word, Microsoft Power Point, and Microsoft Excel.
Bachelor Degree with no experience or High School Diploma with 4 years of secretarial and administrative supply or mailroom experience.

Security Requirements
Security Clearance: Applicant must currently possess a SECRET clearance. Employee must maintain eligibility at the level required by the contract throughout employment.

Travel Administraive Assistant

Travel Administrative Assistant

Washington DC

Description
To provide support services to the Domestic Nuclear Detection Office (DNDO) to include, but not limited to, the following tasks:

  • Answer telephones, record messages, forward calls, and respond appropriately to inquiries. Assist staff with follow-up phone calls on outstanding actions.
  • Schedule, coordinate, and provide support for meetings, program reviews, events, interviews, appointments, and other similar activities.
  • Research, draft, edit, and facilitate timely responses to a variety of written inquiries as well as Executive or other priority correspondence that requires immediate response.
  • Track incoming and outgoing Executive Secretary correspondence, alerting responsible parties of tasking and ensuring coordination of responses by relevant directorates within established deadlines, review and edit work products, prepare files for circulations, monitor progress, and maintain files (hard copy and electronic). Ensure correspondence and accompanying documents are in compliance with DHS Executive Secretariat policy and procedures.
  • Use a variety of software programs including word processing, excel, database, graphics, spreadsheet, PowerPoint, and project management applications, as well as other DNDO custom applications (such as Microsoft SharePoint Site and an Oracle based financial database) to perform agency-specific administrative tasks.
  • Prepare or assist with the preparation of scheduled and/or ad hoc statistical, metrics, narrative reports and PowerPoint presentations.
  • Establish, maintain, and update files, databases, records, and/or other documents; develop and maintain data, and perform routine data entry, analyses, and calculations in the processing of information for ad hoc and recurring reports.
  • Perform associated records management duties to include identification of documents as records and determination of proper schedules for record disposition in accordance with DNDO policy.
  • Draft, edit, and facilitate the development of talking points, public presentations, reports, educational materials, brochures, fact sheets, and/or other materials for internal, Government, and public consumption.
  • Perform copying, collation, and assembly of various documentation in-house. Under specific circumstances, prepare documents for printing by completing the necessary forms and submitting them to the Facilities Division for transfer to the Government Printing Office.
  • Perform responsibilities as alternate travel preparer using www.Concur.com (or designated DHS system). Administer and prepare travel requests, authorizations, and invoices, coordinate passport/visa requests, research transportation schedules, lodging arrangements, and meeting locations, confirm reservations, and maintain detailed files for travelers. Collect, maintain, and provide data upon request regarding obligation and liquidation of travel expenses.
  • Facilitate the passage of security clearances, foreign visitor requests, and other unique processing requirements as needed for staff travel, Government officials, and/or media representatives to the office, DNDO activity sites, or other locations.
  • Perform basic information gathering, analysis and/or forecasting, for data calls and or reports.
  • Assist with office supply management, analyzing standard office needs, researching sources of supply, and notifying the Facilities Division in advance when supplies are required.
  • Assist with the planning, organization, and production of DNDO sponsored meetings, special events, seminars and programs.
  • On behalf of the federal manager, maintain division’s personnel performance management files, remind managers when plans and appraisal are due, assist with preparation and tracking, and ensure that documents are submitted in a timely manner to Human Resources.
  • Notify Human Resources of any pending staff changes and serve as liaison for personnel or training actions. Maintain records of directorate’s training requests and completed attendance of training.
  • Serve as liaison with Facilities Division regarding any facilities-related needs of Directorate including space, furniture, property, and safety. Serve as representative on Occupant Emergency Planning team.
  • Sort, screen, review, and distribute incoming and outgoing division mail.
  • May be required to provide Time and Attendance assistance for division federal employees, inputting records into the automated Time and Attendance system (webTA), providing instructions to staff, answering questions, sending reminders to staff of biweekly submission deadlines, and transmitting files to Headquarters.
  • Attendance and punctuality are critical to this position.
  • Perform other related duties as required.

Education and Experience
Prefer experience with/at Department of Homeland Security (DHS). Be proficient and have demonstrated experience in the use of the following software: Microsoft Windows, Microsoft Outlook, Microsoft Word, Microsoft Power Point, and Microsoft Excel.
Bachelor Degree with no experience or High School Diploma with 4 years of secretarial and administrative supply or mailroom experience.

Security Requirements
Applicant must currently possess a SECRET clearance. Employee must maintain eligibility at the level required by the contract throughout employment.

Additional Information
Work Hours: When working on Government sites, core duty hours are 7:00 AM – 6:00 PM,
Monday through Friday. The duty day shall consist of 8 hours.
There is 60 day rotation amongst the 3 Travel Admins.  They will be at the Travel Office for 2 months and then rotate to a different building to provide support.

.NET Developer

.NET Developer

Millington, TN

Description

To provide centralized thin-client, web enabled IA compliant, server-based application support for the U.S. Navy Personnel Command’s (NPC) pay, personnel and distribution systems assigned as the responsibility of the Business Operating Department, PERS-5.

Programs supported include the Electronic Military Personnel Records System (EMPRS), and applications hosted on BUPERS On-Line (BOL) system, EMPRS is the military personnel record management system (a mission critical system) delivering the Title 10 mandated records management service for the Navy, and the decision support technology for all Navy promotion and advancement board operations. BOL provides numerous web enabled manpower and personnel decision making applications available fleet wide. NPC systems directly support the Commander, NPC (CNPC) goals for career management, retention, casualty assistance, and personnel distribution.

Support Services include, but not limited to, the following tasks:

  • Develop, create, support and review SQL and DB2; stored procedures, SSIS packages, schemas, views and other database code to ensure systems security, stability and performance requirements prior to deployment.
  • Provide Business Objects Business Intelligence development and administrative support to assist programmers and End users in the proper operation and modification of subject application. Develop applications and data reporting capability within subject application.
  • Provide application database support in the following formats: Microsoft SQL, and IBM DB2.
  • Maintain required ICD’s, System Views, and other applicable documents for all databases.
  • Ensure all data transactions meet the requirement of Enterprise Information Management as called out in applicable DOD/DON/BUPERS instructions.
  • Provide support for the analysis of data received and/or transmitted through external and internal electronic interfaces with other systems
  • Provide support for the research, analysis, design, development, documentation, testing, and deployment of modifications as prioritized and tasked by the Government.
  • Provide development support and deployment logistics for applications that meet all possible Functional Requirements using approved, current development languages and methodologies.
  • Ensure applications are compatible with the external commands and systems ensuring system compatibility with future interfaces to the fullest extent possible.
  • Provide fully IA compliant applications by utilizing automated code review tools (HP Fortify or similar) to ensure applications are fully mitigated and meet DOD/DON security, stability and performance requirements called out in the latest versions of the Application STIG’s and Application Security and Development Checklists requirements prior to deployment on NPC Network.
  • Test code changes for both functional requirement and usability prior to deployment to the test environment.
  • Analyze hardware and software for efficiencies and make recommendations for improvement.
  • Scanning and Recognition: Resolve technical issues with scanning and document recognition software to improve auto-recognition of forms and to speed the flow of documents through the defined business workflow.
  • Provide System Analysis support for hosted applications by refining/clarifying requirements, coordinating development testing activities, designing and implementing software programming changes, and documenting post deployment results to ensure performance is deemed acceptable and appropriate by CCB or designated government approval authority. Additional support activities shall include preparing manual and automatic code scan results, application “debugging,” of exposed defects or errors from the system, and identifying necessary ports/protocol for firewall rule creation.
  • Ensure all developers remain current on latest IA threats/hacking methodologies and utilize coding methodologies to counter those attacks.
  • Develop all code using current static code analyzers and provide reports of any known discrepancies prior to deployment to test or production environments.
  • Maintain version controls on all code by utilizing the provided code repository tools and best practices.
  • Assist Information Assurance (IA) personnel in keeping the IA documentation up to date. Create and maintain standardized procedures for acceptance of applications into the Data Center architecture.
  • Create and maintain data dictionaries for each authorized system.
  • Maintain System Engineering Plans (SEPs) for each application utilizing the templates provided by the Government.
  • Create and maintain Software release notes utilizing the templates provided by the Government.
  • Maintain/update SOPs for application development, support and security. Complete data calls requested by the government as they pertain to the NPC systems and operations.
  • Recommend hardware/software upgrades or other system enhancements. Provide Return On Investment (ROI) justification, defining reasons to upgrade for government review.
  • Provide impact statements that include impact on baseline system design, and scheduling projections for proposed system changes.
  • Additional support activities shall include; specifications documentation, business workflows, and process diagrams, After the system has been tested, debugged, and ultimately implemented the contractor shall develop or assist with the development of user training and the development of users on-line frequently asked questions (FAQ) or other on-line instruction manuals.
  • Provide support for (CR) process support for systems.
  • Requests that are determined to be changes to current system requirements or configuration shall be submitted via the system change request Requirements Configuration Management System (RCMS) tool. The RCMS tool generates a System Change Request (SCR) number for the desired CR. The CR will be presented to the Configuration Control Board (CCB) for approval and prioritization. CRs not requiring configuration change or requesting change in requirements will be approved and prioritized by government technical representative (GTR).       All CRs will have an electronic configuration request or CSR submitted via the Remedy or TFS process.
  • Conduct development activities to resolve change requests in order of severity, using government supplied Configuration Management software.
  • Define processes using SDLC tools for providing systematic control of product configuration and changes.
  • Maintain a Configuration Management disciplined environment to ensure configuration control. Ensure designs are traceable to requirements, change is controlled and documented, interfaces are defined and understood, and there is consistency between the product and its supporting documentation. Ensure Configuration is managed throughout the lifecycle and ensure processes are standardized across organization. Provide guidance and recommendations on executing program/project configuration management. Perform Configuration Management activities using the SDLC tools provided as government furnished equipment (GFE).
  • Troubleshoot and correct errors associated with Configuration Management issues.
  • Manage software builds and releases to Test and Production and validate contents of each release delivery.
  • Provide accurate Estimates of the Scope of Efforts for input into schedules which should include impact studies, analysis, development, testing, implementation, integration, and configuration management.
  • Maintain all systems source code in the government provided application lifecycle management tool. Ensure that no less than two versions are maintained with one version being the current production version.
  • Utilize the Change Management library for collecting, filing and tracking all documentation associated with COMNAVPERSCOM Information Technology Programs of Record (POR) and other systems as directed.
  • Assist functional community in developing Functional Requirements Documents (FRD). Develop and maintain System Engineering Plans (SEP), Levels of Effort documents, test cases, Plans of Actions and Milestones (POAM) for development efforts, risk documentation, and other documentation associated with acquisition principles. Work with external project coordinators to complete and deliver documentation per project requirements and timelines. Unless otherwise directed by the TOM or TA, documentation for projects and project coordination is the responsibility of the PDSS project coordinator from project initiation to releasing to the production environment.
  • Provide assistance to the IT Operations group when the government Application and Engineering Branch Head or designee deems appropriate. This may include troubleshooting or other work involved with resolution of application service requests and the testing of application modifications.
  • Provide a Monthly Status Report (MSR). The MSR shall indicate name of personnel assigned, reporting period, hours expended for the month for each labor category and cumulative hours billed for the current contract period and estimated cost. In addition it should identify any projected leave (of more than 3 days) and any other pertinent information as may be directed by SAIC. MSR should be submitted to the Senior Program Manager via email with a copy to the Government site Program Manager and the SAIC Project Control. The MSR is due NLT the 5th business day of each month for the previous reporting month
  • Perform other related duties as required.

Education and Experience
BA plus 5-7 years’ experience with .Net development with SQL server
5 years’ with C#
As a web based application engineer/developer using .Net Frameworks
Using Visual Studio 2012/13 and Microsoft SQL 2008/12 development
With Classic ASP, C#, JavaScript, and AJAX
Understanding of the software development lifecycle
Possess strong analysis skills Designing, developing, implementing and testing .NET based business applications.
Ability to train and coach junior development members on effective Unit Testing techniques.

PREFERRED: Sharepoint, Telerik, Reshaper, HP Fortify, DEVOPS and Agile

Security Requirements
Position requires US Citizen and SECRET clearance (or eligible for clearance at this level). Employee must maintain eligibility at the level required by the contract throughout employment.

Linux System Administrator

Linux System Administrator

Newport, RI

Description
To provide Linux specific system administration services to the Naval War College

Education and Experience
Must have CompTIA Security+ ce, Linux Certified Should have knowledge of ESX hosts, Vcenter 6.0 Servers, VMware vSphere, VMware Horizon View 6/7, VMware View Composer/Manager/Persona Management, VMware vShield, ThinApps/AppStack. Datastores, Desktop pools, Application Pools, Resources IE:
Persistent images managing Linked-clone Desktop virtual Machines and Persistent Desktop Virtual Machines. Windows Server 2012R2 /2012/2008R2/2008, System Center Operations Manager ( SCOM ), System Center Configuration Manager ( SCCM), System Center Data Protection Manager (SCDPM ).
Knowledge of both Windows server/service environments as well as MacOS & Unix/Linux servers in order to operate in a versatile systems administration team. Knowledge of securing operating systems via following STIG, CTO’s and IAVA requirements.
Knowledge of Google Apps for Government / Unlimited, Microsoft Exchange 2010/2016 E-Mail messaging systems.
Position requires full knowledge of Linux. BS degree in the IT field with (4) years of experience. Experience may be substituted for education.

Security Requirements
Must be eligible to obtain a DoD SECRET security clearance. Employee must maintain eligibility throughout employment.

Administrative Assistant

Administrative Assistant

Orlando, FL

Description

The General Clerk II will support The Resuscitation Education Initiative (REdI) located within the SimLEARN national center, Orlando, FL and provides specific training related to resuscitation and is the official American Heart Association (AHA) Training Center (TC) for the VA. The REdi program, as the AHA TC for the VA, is responsible for the provision and oversight of the Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) programs taught at 153 VA Medical Centers and their associated satellite sites. Additionally, REdI is responsible for establishing and managing the compliance files for every BLS and ACLS instructor within the training network for the VA.  These positions are considered “key personnel”.

Tasks:

  • Managing the influx of Basic Life Support and Advanced Cardiac Life Support instructor files
  • Assembling and auditing instructor files to be compliant with the established format and requirements.
  • Communications with the assigned Health Education Specialist (HES) and REdI Program Manager.
  • Compile audit reports per customer specifications.
  • Create profiles in the electronic database.
  • Scan audited and completed files into the electronic database.
  • Other duties as assigned.
  • Punctuality and attendance are critical in this position.

Education and Experience: High School Diploma (or GED or High School Equivalence Certificate) and two years of administrative work experience in an office environment required. Must have proven exemplary customer service skills and experience.  Must demonstrate advanced knowledge of personal computing equipment and proficiency with the Microsoft Office Suite of products (Word, Outlook, PowerPoint, Excel) and database management.  Work is fast paced and subject to frequent prioritization. The work requires extensive sitting, standing, walking, bending and lifting of materials

Security Requirements
A favorable NACI background investigation required.  No access to classified material granted.  Employee must maintain eligibility throughout employment. Active Security Clearance Preferred.

Photographer

Photographer

Newport, RI

Description

The Photographer III supports the Naval Undersea Warfare Center, Division Newport.

The Photographer III selects from a range of standard photographic equipment for assignments demanding exact renditions, normally without opportunity for later retakes, when there are specific problems or uncertainties concerning lighting, exposure time, color, artistry, etc. Job tasks require this worker to discuss technical requirements with operating officials or supervisor and customize treatment for each situation according to a detailed request, vary camera processes and techniques, and use the setting and background to produce aesthetics, as well as accurate and informative pictures. Typically, standard equipment is used at this level, although “specialized” photography can be performed using some special-purpose equipment under closer supervision. In typical assignments, the Photographer III photographs the following: drawings, charts, maps, textiles, etc., requiring accurate computation of reduction ratios and exposure times and precise equipment adjustments;  artistic or technical design layouts requiring precise equipment settings; and fixed objects on the ground or air-to-air objects which must be captured quickly and require directing the pilot to get the correct angle of approach. This person works independently; solves most problems through consultations with more experienced photographers, if available, or through reference sources.

Provides scientific and technical photographic, video, and digital imaging services in a variety of formats. Operates both PC-based computer and Macintosh-based video editing suite designated for GFP video and digital photography.

Provides scientific and technical photographic, video, and digital imaging services, including: studio, location, copy, aerial, and Research, Development, Test & Evaluation photography; still camera, motion picture and video documentation; high-speed film; photojournalism; video editing and duplication; printing functions, and digital imaging services. Delivers a conceptual plan to achieve technical photographic effects desired by the Government. Makes recommendations regarding modifications or improvements to the Government’s request for photography and imaging services based on the knowledge of the potential and limits of the equipment. Delivers software-enhanced digital images including alter secondary photographic features such as scenes, backgrounds, colors, and lighting. Operates state-of-the-art digital imaging equipment, provided as GFE, including ultra-high speed, motion picture production, specialized still and graphic cameras, electronic timing and triggering devices.

Makes technical recommendations to: (1) develop and adapt photographic equipment (provided as GFE) or processes to meet new and unprecedented situations, including working with engineers and physicists to develop and modify equipment for use in extreme conditions such as excessive heat or cold, radiation, high altitude, under water, wind and pressure tunnels, or explosions; (2) plans and organizes the overall technical photographic coverage for a variety of events and developments in phases of a scientific, industrial, medical, or research project; or (3) creates desired illusions or emotional effects by developing trick or special effects photography for novel situations requiring a high degree of ingenuity and imaginative camera work to heighten, simulate, or alter the photographic record of reality.

Provides photography and videography services on U.S. Navy ships and submarines. Delivers images and videos of captured footage on said ships and submarines for Government review and acceptance. Verifies any required Security Clearances and Memorandum of Understanding (MOU) are in place prior to field assignments. Operate and maintain professional digital still cameras and video cameras capable of standard, high-definition and high speed video provided as GFP. Employ professional lighting (studio lighting, strobe/flash lighting provided as GFP) and available lighting (natural lighting) techniques to ensure that the final product meets the Governments requirements.

Education and Experience
HS minimum, BA/BS preferred
4 years minimum of proven experience in photography.
Working knowledge of Microsoft Office products typically installed on Navy Marine Corps Intranet (NMCI) (for example, MS Word, Excel, PowerPoint, etc.)
MS Office Suite experience, experience supporting DoD SES/Flag level staff, experience at NUWC preferred

Security Requirements
Position requires US Citizen and SECRET clearance (or eligible for clearance at this level). Employee must maintain eligibility at the level required by the contract throughout employment.

Computer Systems Analyst

Computer Systems Analyst

Newport, RI

Description

The Computer Systems Analyst III supports the Naval Undersea Warfare Center, Division Newport.

Overall the Computer Systems Analyst analyzes business or scientific problems for resolution through electronic data processing, gathers information from users, defines work problems, and, if feasible, designs a system of computer programs and procedures to resolve the problems. Develops complete specifications or enables other Computer Programmers to prepare required programs and analyzes subject-matter operations to be automated; specifies number and types of records, files, and documents to be used and outputs to be produced; prepares work diagrams and data flow charts; coordinates tests of the system and participates in trial runs of new and revised systems; and recommends computer equipment changes to obtain more effective operations. May also write the computer programs.

The Computer Systems Analyst applies systems analysis and design techniques to complex computer systems in a broad area such as manufacturing, finance management, engineering, accounting, or statistics, logistics planning, material management, etc. This position requires competence in all phases of systems analysis techniques, concepts, and methods and knowledge of available system software, computer equipment, and the regulations, structure, techniques, and management practices of one or more subject-matter areas. Since input data usually come from diverse sources, the candidate is responsible for recognizing probable conflicts and integrating diverse data elements and sources, and produces innovative solutions for a variety of complex problems. Maintains and modifies complex systems or develops new subsystems such as an integrated production scheduling, inventory control, cost analysis, or sales analysis record in which every item of each type is automatically processed through the full system of records. Guides users in formulating requirements, advises on alternatives and on the implications of new or revised data processing systems, analyzes resulting user project proposals, identifies omissions and errors in requirements and conducts feasibility studies. Recommends optimum approach and develops system design for approved projects, interprets information and informally arbitrates between system users when conflicts exist. May serve as lead analyst in a design subgroup, directing and integrating the work of one or two lower level analysts, each responsible for several programs.

Specifically, the ideal Computer System Analyst working at the Naval Undersea Warfare Center in Newport, RI will:

  • Provide system administration services, including critical system backups, including creating and maintaining NMCI SharePoint sites.
  • Troubleshoot laboratory hardware and software issues, such as base wide NMCI or RDT&E NETWORK outages as they arise.
  • Maintain server security configuration and integrity, (patches, updates, configuration changes, and audits).
  • Manage RDT&E and NMCI file server resources by creating and maintaining security permission groups.
  • Provide on-site network, server, application support, file and print services, and domain access to remediate issues on both unclassified and classified RDT&E networks and standalone systems – Maintain the availability and reliability of information by protecting information systems against unauthorized access and accidental loss of IT accessibility.
  • Install Encryption hardware and software on all Code 34 unclassified non-Program of Record (non-POR) computer assets.
  • Operate and maintain Information Technology (IT) equipment and perform configuration, troubleshooting & requirements adherence of IT equipment.
  • Ensure the NUWC Information Assurance (IA) Requirements (IAR)/IA Controls (IACs) are being met in accordance with Information Assurance (IA) Requirements.
  • Prepare Department of Defense Risk Management Framework (RMF) documentation and validate RMF packages for RDT&E systems.
  • Implement compliance with all relevant DOD Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIG’s), and Information Advisory Vulnerability Alerts (IAVA’s) and bulletins (IAVB’s).
  • Process NMCI Move, Add, Change (MAC) submissions on new and existing CLIN deliverables, using local and NMCI contract MAC system tools.
  • Order computers and software for NMCI computers.
  • Perform NMCI asset inventory management for all deployed NMCI CLINs and reconcile assets and provide NMCI IT data analysis and reporting.
  • Maintain NMCI Science and Technology (S&T) Developer Community of Interest (COI) computers.
  • Perform issue resolution and escalated coordination/support for NMCI contract trouble tickets as well as receive and resolve incoming calls and electronic requests pertaining to administrative IT issues.
  • Coordinate, track, troubleshoot NMCI issues, and request NMCI services for department users as the NMCI Point of Contact (POC).
  • Participate in meetings and working groups attended by other NUWDIVNPT Department NMCI POCs to discuss methods to improve NMCI hardware and software workflows and processes.
  • Receive and complete Command/Enterprise data calls for review and approval by Government.
  • Perform NMCI contract invoice verification for Government review.
  • Perform IT training for NMCI enterprise systems to end users.
  • Maintain NMCI wireless device records in the NMCI mobile device tracking system and assist NMCI users with wireless device hardware and software installation, configuration, and troubleshooting.

Working knowledge of Microsoft Office products typically installed on Navy Marine Corps Intranet (NMCI) (for example, MS Word, Excel, PowerPoint, etc.)

Education and Experience
HS minimum, BS preferred
Four (4) years’ experience in the support of a large customer base for day-to-day Information Technology operations.
Must have current CompTIA IAT Level I and/or Level II Certifications (CompTIA A+, Network+, Security+; SSCP or CCNA)
Prior experience working within an NMCI enterprise-wide environment required.
Navy experience preferred.  NUWCDIVNPT experience highly preferred.

Security Requirements
Position requires US Citizen and SECRET clearance (or eligible for clearance at this level). Employee must maintain eligibility at the level required by the contract throughout employment.

CTI Employment Application 2018

CTI is an Equal Employment Opportunity (EEO) employer. It is the policy of CTI to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.