FAST・FRIENDLY・EFFICIENT

Established in 2003, CTI is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), headquartered in Jacksonville, FL, providing Fast, Friendly and Efficient support services to government and private organizations worldwide.  CTI provides worldclass customer service and technical support to many agencies throughout the federal government in addition to recruiting and retaining the best personnel to accomplish our customer’s mission.

ENTERPRISE LOGISTICS

Warehousing and Storage
Inventory Control
Shipping and Receiving
Asset Management
Lifecycle Management

WIRELESS COMMUNICATIONS

Radio Programming
Testing and Troubleshooting
Government-Site Field Service
Ship-to-Shore Communication
Wireless Pierside Connectivity

I consider CTI perhaps the best Contractor I’ve dealt with. They are responsive and understand the change(ing) needs of my command. Their people are top quality and are very well trained.

Comptroller, navy region southeast

COMMERCIAL RATES

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INFORMATION TECHNOLOGY

Service Desk/Help Desk/Call Center Support
ITIL Certified Program Management
Incident and Change Management
Enterprise Application Support
Microsoft SharePoint
Application Development
Network and System Administration
Website Content Management and Maintenance
ITSM Administration

STAFF AUGMENTATION

Financial Support
IT Support
Human Resources
Management Analysis
Program Management
Business Operations and Administration
Training
Customer Service
Travel Support

PROUDLY Serving
  • NAVY
  • AIR FORCE
  • DEPARTMENT OF JUSTICE (DOJ)
  • DEPARTMENT OF AGRICULTURE (USDA)
  • DEPARTMENT OF HOMELAND SECURITY (DHS)
  • AGENCY FOR GLOBAL MEDIA (USAGM)
  • VETERAN’S AFFAIRS (VA)

GSA OASIS+ IDIQ

POC: Mike VonBalson, Director of Business Growth, 904.722.6503, mike.vonbalson@ctirms.com.

The One Acquisition Solution for Integrated Services (OASIS)+ Multi-Agency Contract (MAC) is a
Government-wide, multiple award, Indefinite Delivery, Indefinite Quantity (IDIQ) acquisition
program for services. The program is designed to address agencies’ need for a full range of
service requirements that integrate multiple service disciplines and ancillary services/products
with the flexibility for commercial and non-commercial requirements, all contract types and pricing
determined at the task order level to achieve a total solution.

GSA Multiple Award Schedules

POC: Mike VonBalson, Director of Business Growth, 904.722.6503, mike.vonbalson@ctirms.com.

GSA Schedules are fast, easy, and effective contracting vehicles for long-term government-wide contracts.

NAVSEA (SeaPort-NxG)

POC: Mike VonBalson, Director of Business Growth, 904.722.6503, mike.vonbalson@ctirms.com.

Using SeaPort – Next Generation (SeaPort-NxG), the Navy Virtual SYSCOM (VS) Commanders (NAVAIR, NAVSEA, NAVSUP and SPAWAR) have adopted an integrated approach to contracting for support services, including engineering and program management support services. Other activities, including the Military Sealift Command, Strategic Systems Programs, Office of Naval Research and the United States Marine Corps have chosen to use SeaPort – Next Generation.

Deputy Chief of Naval Operations (DCNO) Manpower, Personnel, Training and Education (MPT&E) Technical Support Services (TSS) 2 for MyNavy HR Enterprise

POC: Mike VonBalson, Director of Business Growth, 904.722.6503, mike.vonbalson@ctirms.com.

The scope of this contract encompasses all aspects of N16 CIO and IM/IT Requirements at the Echelon I level, as well as at the Echelon II/III level at BUPERS/NPC, CNRC, and NETC. The support will require direct interaction with action officers and program managers across the MPTE enterprise as well as all other Navy Enterprises and Enablers to support N1 IM/IT responsibilities. In addition, support will require the analysis and refinement of legacy IS sustainment and the sustainment of the optimized IS construct. Finally, the contractors will provide a continuum of on-site and off-site support to N1’s action officers, program managers and analysts at all echelon levels, for multiple commands, and at multiple geographic locations.

Support is provided in ten (10) core functions:

  • CIO Strategic Support
  • Data and Information Management
  • Engineering Support
  • IT System Support
  • Network Support
  • Information Assurance (IA)/Cyber Security
  • Enterprise Business Intelligence (BI)/Enterprise Business Analytics
  • Software Analysis
  • Hardware Maintenance and Development
  • Business Process Reengineering (BPR)

NAICS Codes

541519, 334220, 518210, 519190, 541219, 541330, 51511, 541512, 541513, 541611, 541612, 541614, 541618, 541690, 561110, 561210, 561320, 561410, 561421, 561422, 561499, 561599, 811213 and 811219

What we do

ENTERPRISE LOGISTICS

Warehousing and Storage
Inventory Control
Shipping and Receiving
Asset Management
Lifecycle Management

INFORMATION TECHNOLOGY

Service Desk/Help Desk/Call Center Support
ITIL Certified Program Management
Incident and Change Management
Enterprise Application Support
Microsoft SharePoint
Application Development
Network and System Administration
Website Content Management and Maintenance
ITSM Administration

WIRELESS COMMUNICATIONS

Radio Programming
Testing and Troubleshooting
Government-Site Field Service
Ship-to-Shore Communication
Wireless Pierside Connectivity

STAFF AUGMENTATION

FINANCIAL SUPPORT
IT SUPPORT
HUMAN RESOURCES
MANAGEMENT ANALYSIS
PROGRAM MANAGEMENT
BUSINESS OPERATIONS AND ADMINISTRATION
TRAINING
CUSTOMER SERVICE
TRAVEL SUPPORT

WHO WE SERVE

  • NAVY
  • AIR FORCE
  • DEPARTMENT OF JUSTICE (DOJ)
  • VETERAN’S AFFAIRS (VA)
  • DEPARTMENT OF AGRICULTURE (USDA)
  • DEPARTMENT OF HOMELAND SECURITY (DHS)
  • AGENCY FOR GLOBAL MEDIA (USAGM)

WHAT WE’RE ON

GSA Multiple Award Schedules

GSA
Prime – CTI Resource Management Services, Inc.
Contract – Multiple Award Schedule (previously Professional Support Services Schedule (00CORP)) – GS00F152DA – Expires May 2026
Contract – Multiple Award Schedule (previously TAPS Schedule) – GS02F039CA – Expires April 2025

POC: Mike VonBalson, Director of Business Growth, 904.722.6503, mike.vonbalson@ctirms.com.

NAVSEA (SeaPort-NxG)

Expires January 2029
Naval Sea Systems Command
Prime – CTI Resource Management Services, Inc.
Contract: N0017819D7446

POC: Mike VonBalson, Director of Business Growth, 904.722.6503, mike.vonbalson@ctirms.com.

Using SeaPort – Next Generation (SeaPort-NxG), the Navy Virtual SYSCOM (VS) Commanders (NAVAIR, NAVSEA, NAVSUP and SPAWAR) have adopted an integrated approach to contracting for support services, including engineering and program management support services. Other activities, including the Military Sealift Command, Strategic Systems Programs, Office of Naval Research and the United States Marine Corps have chosen to use SeaPort – Next Generation.

Deputy Chief of Naval Operations (DCNO) Manpower, Personnel, Training and Educations (MPT&E) Technical Support Services

Expires September 2024
U.S. Navy
CTI is a subcontractor to Prime

POC: Mike VonBalson, Director of Business Growth, 904.722.6503, mike.vonbalson@ctirms.com.

The scope of this contract encompasses all aspects of N16 CIO and IM/IT Requirements at the Echelon I level, as well as at the Echelon II/III level at BUPERS/NPC, CNRC, and NETC. The support will require direct interaction with action officers and program managers across the MPTE enterprise as well as all other Navy Enterprises and Enablers to support N1 IM/IT responsibilities. In addition, support will require the analysis and refinement of legacy IS sustainment and the sustainment of the optimized IS construct. Finally, the contractors will provide a continuum of on-site and off-site support to N1’s action officers, program managers and analysts at all echelon levels, for multiple commands, and at multiple geographic locations.

Support is provided in ten (10) core functions:

CIO Strategic Support
Data and Information Management
Engineering Support
IT System Support
Network Support
Information Assurance (IA)/ Cyber Security
Enterprise Business Intelligence (BI)/Enterprise Business Analytics
Software Analysis
Hardware Maintenance and Development
Business Process Reengineering (BPR)