FAST・FRIENDLY・EFFICIENT
Established in 2003, CTI is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), headquartered in Jacksonville, FL, providing Fast, Friendly and Efficient support services to government and private organizations worldwide. CTI provides worldclass customer service and technical support to many agencies throughout the federal government in addition to recruiting and retaining the best personnel to accomplish our customer’s mission.
ENTERPRISE LOGISTICS
Warehousing and Storage
Inventory Control
Shipping and Receiving
Asset Management
Lifecycle Management
WIRELESS COMMUNICATIONS
Radio Programming
Testing and Troubleshooting
Government-Site Field Service
Ship-to-Shore Communication
Wireless Pierside Connectivity
I consider CTI perhaps the best Contractor I’ve dealt with. They are responsive and understand the change(ing) needs of my command. Their people are top quality and are very well trained.
Comptroller, navy region southeast
COMMERCIAL RATES
INFORMATION TECHNOLOGY
Service Desk/Help Desk/Call Center Support
ITIL Certified Program Management
Incident and Change Management
Enterprise Application Support
Microsoft SharePoint
Application Development
Network and System Administration
Website Content Management and Maintenance
ITSM Administration
STAFF AUGMENTATION
Financial Support
IT Support
Human Resources
Management Analysis
Program Management
Business Operations and Administration
Training
Customer Service
Travel Support
GSA Multiple Award Schedules
NAVSEA (SeaPort-NxG)
Deputy Chief of Naval Operations (DCNO) Manpower, Personnel, Training and Education (MPT&E) Technical Support Services (TSS)
NAICS Codes
541519, 334220, 518210, 519190, 541219, 541330, 51511, 541512, 541513, 541611, 541612, 541614, 541618, 541690, 561110, 561210, 561320, 561410, 561421, 561422, 561499, 561599, 811213 and 811219
What we do
ENTERPRISE LOGISTICS
Warehousing and Storage
Inventory Control
Shipping and Receiving
Asset Management
Lifecycle Management
INFORMATION TECHNOLOGY
Service Desk/Help Desk/Call Center Support
ITIL Certified Program Management
Incident and Change Management
Enterprise Application Support
Microsoft SharePoint
Application Development
Network and System Administration
Website Content Management and Maintenance
ITSM Administration
WIRELESS COMMUNICATIONS
Radio Programming
Testing and Troubleshooting
Government-Site Field Service
Ship-to-Shore Communication
Wireless Pierside Connectivity
STAFF AUGMENTATION
FINANCIAL SUPPORT
IT SUPPORT
HUMAN RESOURCES
MANAGEMENT ANALYSIS
PROGRAM MANAGEMENT
BUSINESS OPERATIONS AND ADMINISTRATION
TRAINING
CUSTOMER SERVICE
TRAVEL SUPPORT
WHO WE SERVE
WHAT WE’RE ON
GSA Multiple Award Schedules
GSA
Prime – CTI Resource Management Services, Inc.
Contract – Multiple Award Schedule (previously Professional Support Services Schedule (00CORP)) – GS00F152DA – Expires May 2026
Contract – Multiple Award Schedule (previously TAPS Schedule) – GS02F039CA – Expires April 2025
POC: Mike VonBalson, Director of Business Growth, 904.722.6503, mike.vonbalson@ctirms.com.
NAVSEA (SeaPort-NxG)
Expires January 2029
Naval Sea Systems Command
Prime – CTI Resource Management Services, Inc.
Contract: N0017819D7446
POC: Mike VonBalson, Director of Business Growth, 904.722.6503, mike.vonbalson@ctirms.com.
Using SeaPort – Next Generation (SeaPort-NxG), the Navy Virtual SYSCOM (VS) Commanders (NAVAIR, NAVSEA, NAVSUP and SPAWAR) have adopted an integrated approach to contracting for support services, including engineering and program management support services. Other activities, including the Military Sealift Command, Strategic Systems Programs, Office of Naval Research and the United States Marine Corps have chosen to use SeaPort – Next Generation.
Deputy Chief of Naval Operations (DCNO) Manpower, Personnel, Training and Educations (MPT&E) Technical Support Services
Expires September 2024
U.S. Navy
CTI is a subcontractor to Prime
POC: Mike VonBalson, Director of Business Growth, 904.722.6503, mike.vonbalson@ctirms.com.
The scope of this contract encompasses all aspects of N16 CIO and IM/IT Requirements at the Echelon I level, as well as at the Echelon II/III level at BUPERS/NPC, CNRC, and NETC. The support will require direct interaction with action officers and program managers across the MPTE enterprise as well as all other Navy Enterprises and Enablers to support N1 IM/IT responsibilities. In addition, support will require the analysis and refinement of legacy IS sustainment and the sustainment of the optimized IS construct. Finally, the contractors will provide a continuum of on-site and off-site support to N1’s action officers, program managers and analysts at all echelon levels, for multiple commands, and at multiple geographic locations.
Support is provided in ten (10) core functions:
CIO Strategic Support
Data and Information Management
Engineering Support
IT System Support
Network Support
Information Assurance (IA)/ Cyber Security
Enterprise Business Intelligence (BI)/Enterprise Business Analytics
Software Analysis
Hardware Maintenance and Development
Business Process Reengineering (BPR)